Built for Tradies & Builders
AI-Powered Customer Service
for Trades & Construction
Never miss a quote request. Automate job follow-ups. Collect 5-star reviews on autopilot. Sologentic's AI handles your customer touchpoints 24/7 — so you can stay on the tools.
The challenges every tradie and builder faces
When you're on the job, your phone goes unanswered. These are the gaps that AI plugs automatically.
Missed calls = missed jobs
Most trade enquiries happen by phone — and if you're on a job site, underground, or in a roof cavity, you can't answer. Every missed call is a quote that went to your competitor.
Manual scheduling wastes time
Juggling callbacks, coordinating with customers to find a time, and manually updating your calendar wastes hours every week that should be spent on billable work.
Too few Google reviews
Happy customers rarely leave reviews without being asked. Meanwhile, the rare difficult customer posts immediately — hurting your Google rating and costing you future work.
No follow-up on completed jobs
Customers who need annual maintenance, recurring work, or a follow-up quote rarely call back on their own. Without automated follow-ups, that revenue is left on the table.
Scattered customer records
Job notes in a notebook, customer details in your phone, and invoices in email make it hard to know what was done for each customer and when.
Admin time cutting into billable hours
Chasing reviews, responding to enquiries, and updating records all consume hours each week that directly reduce your income.
How Sologentic solves it for tradies
A connected suite of AI tools built specifically for trade and construction businesses.
AI Business Assistant — 24/7 Call Answering
AI Voice AgentLucy, your AI Business Assistant, picks up every call — day or night, on-site or off. She greets callers professionally, answers questions about your services, takes their details, and can book a site visit or quote appointment directly into your calendar. No missed leads, ever.
Automated Job Follow-Ups
Nudge SystemAfter a job is completed, Sologentic automatically schedules follow-up messages — reminding customers of upcoming maintenance intervals, checking in after a warranty period, or prompting a return quote. Keep customers coming back without lifting a finger.
Reputation Management — More 5-Star Reviews
Reputation AIReva, your AI Reputation Assistant, sends review requests to customers after each completed job. Reviews below your threshold are filtered privately so you can resolve them first. AI crafts professional responses to all your Google reviews automatically.
Customer CRM with Full Job History
CRMEvery customer in Sologentic's CRM has a complete record — contact details, job history, notes, and interaction logs. Your team has full context before every visit, making every job more efficient and every customer feel valued.
Google Business Profile Management
GBP IntegrationConnect your Google Business Profile to Sologentic to view and respond to reviews, monitor your star rating, and track new review velocity — all from one dashboard.
Everything your trade business needs
One connected platform. No extra staff required.
Frequently asked questions
Everything tradies and builders want to know before getting started.
How does the AI Business Assistant handle after-hours calls for my trade business?
Sologentic's AI Business Assistant answers every call 24/7 — including evenings, weekends, and public holidays. It greets callers professionally, answers common questions about your services, collects their details, and books quote requests or jobs directly into your calendar. You never miss a lead or emergency enquiry again.
Can the AI handle quote requests and job bookings automatically?
Yes. The AI integrates with your Google Calendar to check availability in real time and can schedule site visits, quote appointments, or job starts on the spot. Your team sees the booking appear instantly, complete with the customer's name, address, and job description.
How does the follow-up system work for trade businesses?
After a job is completed, Sologentic's automation can send follow-up messages at scheduled intervals — prompting customers to rebook recurring services (like annual maintenance), request a follow-up quote, or leave a Google review. These nudges run automatically once set up.
Can Sologentic help me collect more Google reviews from satisfied customers?
Yes. Reva, your AI Reputation Assistant, automatically sends review requests to customers after a completed job. Reviews below your threshold are filtered privately so you can resolve issues before they go public. AI-generated responses to all your Google reviews keep your profile active and professional.
How does the CRM help my trades business stay organised?
Sologentic's CRM stores every customer's contact details, job history, notes, and interaction records in one place. Your team has full context before every job — no more scattered WhatsApp messages or lost paper forms.
What does it cost?
Sologentic offers AI Business Assistant plans from $199/month and Reputation Management from $59/month. Contact us for a tailored quote based on your trade business's call volume and requirements.
Ready to run your trade business smarter?
Join Australian tradies and builders already using Sologentic to capture more quote requests, earn more reviews, and keep customers coming back.